From
699,00 €
829,00 €
549,00 €
Is my payment secure?
Online payment by credit card is completely secure thanks to the SSL encryption process linked to the secure payment system. This encryption allows us to ensure a maximum level of security for your transactions.
What are the delivery methods and times?
Concerned about the quality of our service, L'Arbre à Café offers different shipping options. For shipments in Metropolitan France, we offer delivery in relay points (Mondial Relay), store and workshop collection (free) and Colissimo.
Among the list of relay points that will be presented to you, make sure to select the point closest to your home or workplace. The geographical map allows you to visualize all the relay points near your location.
Delivery outside France
L'Arbre à Café offers delivery abroad. Here is the list of authorized countries:
Andorra, Argentina, Austria, Belgium, Bosnia Herzegovina, Brazil, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus, Denmark, Estonia, Finland, Germany, Greece, Guadeloupe, Guatemala, French Guiana, Honduras, Hong Kong, Hungary, India, Reunion Island, Iceland, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, South Korea, Spain, United Arab Emirates, United States, Luxembourg, Malta, Morocco, Martinique, Mauritania, Mayotte, Mexico, Monaco, Norway, New Caledonia, New Zealand, Netherlands, Poland, Portugal, Qatar, Czech Republic, Romania, United Kingdom, Russia, San Marino, San Marino, Singapore, Slovakia, Slovenia, Sweden, Switzerland, Taiwan, French Southern and Antarctic Lands, Thailand, Tunisia, Ukraine, Uruguay, Vietnam.
For shipments abroad, we offer delivery in relay point (Mondial Relay), Fedex Access, Fedex Expert, UPS and TNT.
For some destinations such as Reunion Island or Hong Kong, you have the possibility to contact us to choose another carrier, we will do it manually and will be able to offer you more competitive rates. In addition, there may be customs fees in the destination countries.
Order Confirmation
After placing your order on our secure payment system Paybox, an order confirmation email will be sent to you.
Create an account
After placing your order on our secure payment system Paybox, an order confirmation email will be sent to you.
I lost my password
If you have lost your password, you can reset it at any time by clicking on "Forgot your password?" below "Already registered?"
Order tracking
To track the progress of your order, a shipment confirmation e-mail will be sent to you as soon as the order has been handed over to the carrier. This message will contain the parcel number and a link to the delivery tracking website. If you have opted for delivery to a "point relais", you will receive an SMS and an e-mail informing you of the availability of your order.
Is it possible to choose a delivery address different from the billing address?
Your order can be delivered to the address of your choice. You have the option of separating your delivery address from your billing address. And if you're offering a gift, you can add a personalized message to your order. To do so, simply leave a comment in a special box in step 3, when you confirm your delivery and billing addresses.
I have not yet received my order
Delivery times for standard orders are 3 to 5 working days. The usual delivery time for express orders is 2 working days. If you notice a delay in the delivery of your order even though it has already been dispatched, your package may still be on its way. In this case, please consult the carrier's website, using the tracking code you received by e-mail. Please also bear in mind the time it takes to prepare your parcel, which can take from 1 to 3 days depending on the coffee roasting schedule, public holidays and the time the products are received in our workshop.
The order received is incomplete or non-compliant
Contact us using the contact form on our website or by sending an e-mail to [email protected]. We would be grateful if you could provide us with your invoice number so that we can get back to you as soon as possible.
I'm experiencing a technical problem on the site
Should you encounter any technical problems on the site, please contact us by e-mail at serviceclient@larbreacafe.com detailing the malfunction and mentioning the following elements so that we can reproduce it: the browser used and its version (Firefox, Internet Explorer 11.0.26, Chrome...), the operating system (ios, Microsoft) and the type of support used (PC, mobile, tablet specifying the resolution).
What types of packaging are available?
Exceptional coffees are available in 125g bags and Grand Cru coffees in 250g bags. If you would like to purchase more than the packaging offered on the site, please send your request in advance to [email protected] or via our contact form.
Are the coffees organic?
90% of our coffees come from biodynamic agriculture and the remaining 10% from organic agriculture. Our approach to excellence is based on an approach inherited from the wine industry: all our coffees are single-variety, single-cell, single-fermentation, and come directly from recognized producers who are committed to quality. Sustainable agriculture would be the basis of the product, gustatory excellence its objective.
Our coffees are not certified because the roasting workshop is not labeled but we work with higher standards than the labels. We are preparing a move of the workshop and the new workshop will be certified.
Which coffee to choose for espresso?
The following coffees are particularly good for espresso but can also be enjoyed in other preparations: Iapar Rouge, Bourbon Pointu Grand Cru, Lacu Ten, Joyau d'Unna.
Which coffee to choose to prepare mild extractions?
The following coffees are particularly good for sweet extractions: Caturra Yellow, Gihombo Bourbon, Enesio, Kent d'Unna Natural, Gedeo, Moka Bunna Bet and others. Some of them are also suitable for other types of preparation, depending on individual tastes :)
Which grind to choose for an espresso? and how much coffee?
Here arethe details of the grinds according to the coffee:
Pena Redonda: 3
Kent d'Unna Natural: 3,3
Lacu Ten: 3,4
Joyau d'Unna: 3,4
Bourbon Pointu: 3,5
Chakra d'Dago : 3,6
Helsar : 3,8
Catuai : 4
Iapar Rouge : 4
Icatu Précoce : 4
Source : 4,2
Origin : 4,2
Bourbon Jaune : 4,2
Moka Bunna Bet : 5,2
These grinds have been made on a Moulin Baratza Sette.
Theseindications are only guidelines and may vary according to the taste sought and the appreciation of each.
Which grind to choose for a soft extraction? and how much coffee?
The coffee grind varies according to the weather. If the weather is nice and warm, the coffee loses water, so the grind will be finer. If it is raining, the coffee is more humid, so the size of the grind must be increased.
PreparationTurkish: 1
Preparation Italian coffee maker / Moka: between 8 and 8,5
Preparation V60 - Enesio: grind 10,9
Preparation Chemex - Enesio: grind 11,2
Preparation V60 - Bourbon Gihombo: grind 11,2
Chemex preparation - Bourbon Gihombo: grind 11,5
French press, piston, bodum, espropress preparation: 21
Quantity for V60 preparation (250 ML): 15G
Quantity for Chemex preparation (500 ML): 30G
Coffee beans or ground coffee?
Choosing coffee beans allows a better conservation of the coffee. However, if you do not have an adjustable grinder, it is preferable to choose the ground coffee by selecting the type of preparation desired because the grind is different according to the type of preparation.
Is there a recommended temperature?
Onthe description of each of our products, you will find the ideal temperature according to our tests. This should be put into perspective depending on the machine and the water, but it gives an idea. It is important to know that the higher the temperature, i.e. above 92°c, the less aromatic complexity there is, and the lower the temperature, the more perceptible the acidity.
For gentle method preparations such as V60 and Chemex, choose a temperature between 88° and 90°.
Soft extraction: which machine to choose?
The Chemex, the espro press or the V60 dripper will allow you to make your soft extractions perfectly. To make cold brew, we recommend the Hario drip machine or the Hario bottle.
Espresso: which machine to choose?
In addition to its original design, the Rok has the particularity of being manual, the pressure is obtained manually thanks to the arms of the machine and this makes its little effect in front of the guests. For those who like automatic machines, we suggest the De Longui Dynamica coffee maker or the fully automatic coffee maker Jura.
I am a private individual, which grinder should I choose?
We offer 2 types of grinders: the manual grinders Porlex 20g and 40g and theelectric grinder Baratza Virtuoso .
Is the Porlex grinder suitable for filter and espresso coffee?
The grind can be adjusted on the Porlex grinder. It is suitable for both filter and espresso coffee.
Warranty for accessories and machines
We do not offer any warranty over and above that of the supplier. If you notice a fault or defect on your product, please contact us at [email protected] or via our contact form so that we can investigate the problem and offer you a suitable solution.
Do you offer training or discovery workshops?
Whetheryou are a barista, a coffee professional or a hobbyist, you will find a training course adapted to your needs. In addition to training courses for individuals, we also offer masterclasses and Q Grader training courses for professionals.
I am a private individual and I would like to learn
L'Arbre à Café offers training courses of 1h30 to 2h30 to introduce you to the discovery of coffee and to the practice of certain preparation methods such as espresso. These trainings, which combine practice and theory, are designed in the spirit of expertise and sharing at L'Arbre à Café.
I am a professional and would like to acquire new certifications
We regularly offer training courses for professionals to learn different coffee preparation techniques (espresso, gentle methods...) but also to acquire in-depth knowledge of the coffee world.
We attach great importance to the transmission and sharing of knowledge, which is why we do not hesitate to organize masterclasses as soon as we benefit from the meetings we make to the greatest number of people through private events such as masterclasses.
How to register?
To find out about our professional training courses, please send your request by e-mail to: [email protected].
